The key to the success of your quality program is constant improvement, which is why we operate with smart workflows. These create a culture of ongoing improvement and innovation, where every localization stakeholder is committed to achieving the defined quality goals.

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What truly underpins our Language Ownership Program is collecting and analyzing relevant data and reporting it back to our customers via actionable regular reports and dashboards. We’ll scrutinize scorecards, check error types, compliance with your KPIs, and details for each task (whether linked to product, language or service provider). The data collected and analyzed is the base for our quality recommendations, the implementation of smart workflows and the closing of locale-specific feedback loops.

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We want to really understand your business goals, brand positioning, and linguistic needs so we can become an extension of your own team. We’re serious about collaboration and education so we work closely with all your localization stakeholders to make sure everyone is on the same page, measuring progress along the way.  

Our reviewers are linguists but also experts in your industry. They build an engagement framework with your translators and share knowledge on a continuous basis to improve quality over time. We’re like your very own personal cheerleading squad, guiding you towards the best quality outcomes.

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Every culture has its own unique nuances and sensitivities – that’s why we take the time to review your content with a fine-tooth comb. We’ll make sure that your message isn’t just heard, but really resonates with your target audience and is culturally appropriate. Diversity and inclusivity are essential for reaching a wider audience and creating content that truly resonates. That’s why we take the time to review your content with a critical eye, making sure that it’s representative of all communities you are trying to reach.

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