As Lead Quality Manager, Florencia brings analytic precision to define and implement tailored quality strategies that resonate with clients’ specific needs. She seamlessly translates client feedback into actionable plans and effectively communicates with cross-functional teams to ensure flawless execution. With a deep understanding of the localization industry, Florencia champions client-focused frameworks that are in line with their goals and expectations.

Drawing from years of experience as a translator, reviewer, Language Lead for a global e-commerce giant, and Quality Manager, Florencia excels in gathering and analyzing data to inform strategic decisions. Her experience managing quality processes and identifying opportunities for optimization and automation lead to significant improvements in efficiency and client satisfaction.

Outside the office, Florencia enjoys traveling, capturing moments through photography, and exploring the best coffee shops for a delicious “merienda”. Her level of spice? Enthusiastically adventurous, always ready to try the hottest new flavors.